Paint Protection Guarantee
Lifetime Limited Paint Performance Guarantee
We warrant the finish applied to the repaired areas of your vehicle for as long as you own the car.
This Warranty Covers:
- Peeling or delamination of the topcoat and/or other layers of paint
- Loss of gloss caused by cracking, checking or hazing
- Cracking or checking
- Any paint failure caused by defective paint materials which are covered by this guarantee
Warranty Exclusions
Excluded from Coverage
- Paint deterioration caused by bubbles, blisters or other film degradation due to rust or corrosion originating from the substrate
- Hazing, chalking or loss of gloss caused by improper care, abrasive polishes, cleaning agents, or heavy duty pressure washing
- Paint deterioration caused by abuse, accidents, acid rain, chemical fallout or other acts of nature
- Accidents, scratches, chips, or stone bruises due to normal vehicle use
- Custom or exotic finishes or any finish other than standard refinish procedure
- Finishes on vehicles used for commercial or competitive purposes
- Failure resulting from product misuse or abuse
- Repairs done over previously refinished areas unless stripped to bare metal (Repairs made over OEM refinished areas are covered under this guarantee without requiring the vehicle to be stripped to bare metal)
- Claims presented without proper guarantee documentation
- Failures on finishes containing non-approved products
- Failures on finishes performed by non-certified refinish technicians
- Failures on finishes performed by non-certified collision repair centers
- Failures on finishes performed by certified refinish technicians who have allowed their certification to expire
Claims Process
How to File a Claim
In the event you experience a problem with the automotive finish on your vehicle, return it to Collision Center AutoBodyLab that performed the original repair for inspection and assessment.
If the issue is covered under this guarantee, the paint failure will be repaired free of charge for as long as you own the vehicle.
Any repairs covered by the guarantee must first be approved before authorization to begin refinish repair will be issued.
